Client Testimonials

 
 
Testimonials

Jan 2016

Client:

Dear Marty,
Someone tried to break in my house last night. They did not get in, but the handle of the Lepage door was broken…I need to do this today if possible…
Carol

Marty:
Hi, good morning, I'm in San Francisco. Please call my office 514-486-4635 ask Linda to send our service man JF to see what parts are broken. Hopefully he has what he needs to fix it.
Let me know.
Marty Cooper

Client:
Hello Marty,
I did just that and your staff were AMAZING!! They are polite, helpful and knowledgeable. Not only did they make sure exactly what was needed but someone was sent over promptly. You can be proud of them!
Great Job! Enjoy your holiday!
Carol



May 2015

Thank you so much for your prompt attention to my request. However, why should I be surprised, one receives only first-class service when one deals with Martin Industries!
 
Best regards,
 
Elizabeth




May 2015

Marty,
I have to say it is lovely doing business with you.
Your people are attentive and efficient.
There are no guarantees that your windows will be perfect but it doesn't matter because I know your team will take care of me.
This level of service is what causes me to blab to the world, where they need to get their windows (and I am not alone).

Tina



APRIL 2015

To Martin Industries :

I want to thank you for a great job well done!
We decided to replace all of our windows and many friends of mine had warned me of how messy and dirty my house would be.
I was a little worried but when your crew came to do the job we were just amazed at how professionally everything was done. Each day you left the house the same way it was when you came in. It was so clean and you put everything back into place , the crew was really great they worked with excellency and have great energy.
Our wood windows are just fantastic with the finish just perfect.
We are very happy indeed!
What else can I say but that I strongly recommend Martin Industries to all my friends.

Mimi Fay Mahar



Nov. 20, 2014

Marty,

I wanted to let you know how appreciative I am for the excellent work your team did during the installation of our new sliding doors.

Your installers were efficient and simply terrific - making this a stress-free experience for my family.

From meticulous measurements and attention to details to sparkling cleanup, the installation high-lighted the outstanding craftsmanship and conscientious nature of your company.

And the sliding doors not only look wonderful, but have clearly made a difference in reducing the coldness of the room.

I will be sure to recommend you to anyone looking for windows or doors.

A big THANK YOU to everyone!

Noah



OCT. 2014

Good morning,

Just wanted to thank you for sending the gentleman to make the repairs this morning. He was early which was perfect, very personable and polite. He repaired the cement grout at the front door, and for the upstairs windows that didn’t lock, he showed me that the top portion of the window must be completely closed for the bottom portion to lock. Simple enough as I wasn’t aware that the top windows even opened.

So all that is left is to replace the side light window.

Thank you again for your great after sales service and I look forward to hearing when the side light window will be replaced.

Have a great long week-end.

Best regards,
Donna




Dec. 2013

My husband and I are exceptionally pleased with our new doors.  They gave us a very fair price and it was by far the most stress-free and hassle-free renovation experience we have ever had.  

The installers were professional, polite and efficient, and they paid close attention to detail.  And as an added bonus, they cleaned very thoroughly before they left.  

All in all we were very impressed.  We would certainly hire Martin Industries again and we would recommend them to anyone.
 
 
Erin

Montreal



July 2013

We recently had Martin Industries replace 4 windows in our home. The largest measured 47” x 100” and was located on a wall in the middle of a stairway.

What appeared to me to be a daunting task, of removing the old window and installing a new window of the same size, was handled with professionalism and ease by Marty and his team.

A very special thanks to the installation crew, they were outstanding, they did a fantastic job on both removal and installation.

Where once we were struggling to open our windows they now open with ease and look fantastic.

Thanks Marty !!

Carol Guidry
Irvine Avenue,
Westmount, QC


June, 2013

Qualité Excellent.

We had windows installed by Martin Industries right on schedule. The quality of the windows is superb. The installation is above par. The installers were polite, clean, efficient.

We had windows installed in the fall of 2012 by another well known company. Had to chase after them even though they promised 6 weeks.

Claude of Martin (Industries) said 6 weeks and that was exactly how it was. From Claude to Marty to the installation crew I give them a 10 plus.

Thanks guys.

Mrs O'Donnel

 

March 7, 2013

I'm a satisfied customer.
I'd selected Martin Industries to replace my front windows. 
In the process I found them to be competitively priced, friendly, accessible and reliable.
The outstanding aspect, however, was the installation. Their team of expert installers worked fast, smart and clean. They were good-natured guys who truly cared about the quality of their work. A rare experience!
 
Cordially,
 
Kalman

 

Feb 12, 2013

Dealing with Marty and his whole team at Martin Industries has been a real pleasure. Not only do we have a beautiful new door but we received first class service from the first appointment right through to the installation.

The installers were meticulous, as if they were working in their own homes! We couldn't be happier with the whole experience.

Thank you very much.

Lorne Mayers

 

Dorval, Qc.

Nov. 28, 2007
M. Cooper, President
Martin Industries

Marty,

When exceptional work is completed professionally in a conscientious manner, on time and of high quality, it is only fitting that the customer should let this high level of satisfaction be communicated to those involved.

From your expertise and recommendations at the time of your inital visit, Marty, to our cottage on Dorval island, to the tremendous and patient assistance of Jonathan Kizner and Linda of your sales and support staff through to the installation of the windows and the logistics involved by your crew, we have only superlatives to express our complete and total satisfaction in the lepage windows themselves and the manner in which the whole project was executed.

We only wish that we had more windows to replace. What a team effort! All of you... Take a bow. May the years ahead continue to be successful for you and your enterprise. Thanks again,

Peter & Shirley Yeomans